Privacy Policy — gexincase.com

Effective date: 2026-03-02

Introduction
Foshan Gexin Metal Products Co., Ltd. (“we,” “us,” or “the Company”) values your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use gexincase.com (the “Site”), and the choices and rights available to you. By using the Site you accept this Policy.

Contact Information
Company: Foshan Gexin Metal Products Co., Ltd.
Email: sales005@fsgexin.com
Phone: +8675785432906

What we collect (summary)

• Information you provide: contact details (name, company, address, email, phone), order and payment information, inquiries, and correspondence.
• Automatically collected information: IP address, device and browser data, access logs, cookies and similar technologies.
• Third-party information: data from service providers (e.g., payment, logistics, public sources).

How we use your information (main purposes)

• Provide and improve products and services, process orders, and handle after-sales.
• Communicate with you (respond to inquiries, send order and shipping notices, provide customer support).
• Fulfill legal and contractual obligations.
• Prevent fraud and protect security.
• With your consent, send marketing communications (you may withdraw consent at any time).

Cookies and tracking technologies
We use cookies, pixels, and similar technologies to improve the Site, remember preferences, perform analytics, and support advertising. You can manage or disable cookies through your browser settings, but some Site features may not function correctly if cookies are blocked.

Information sharing and disclosure
We do not sell your personal information. We may disclose personal information in limited circumstances, including:

• To third-party service providers who perform services for us (payment processors, hosting, analytics, logistics, customer support) and who are contractually limited to using your data only to provide those services.
• To comply with legal obligations or respond to lawful requests by public authorities.
• In connection with a business transaction (e.g., merger, sale, or reorganization) where personal data may be transferred as part of business assets.
• With your consent or as otherwise disclosed at the time of collection.

Cross-border transfer and storage (China-specific)

• We may transfer, process, and store personal information across borders (including outside China) when necessary to provide our services. Where cross-border transfer occurs, we will implement appropriate safeguards (such as data processing agreements and industry-standard security controls) and, where required by law, complete any statutory assessments or obtain required approvals.
• For users in China, we will comply with applicable Chinese law, including the Personal Information Protection Law (PIPL) and Data Security Law (DSL). If we perform cross-border transfers affecting China-based personal data, we will provide relevant notices and obtain required consents or complete required procedures as needed.

Data retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, or to meet legal, tax, or accounting requirements. When retention is no longer necessary, we will delete or anonymize the data.

Security
We maintain reasonable technical and organizational measures (access controls, encryption, logging, etc.) to protect personal information. No system is perfectly secure; in the event of a data incident we will act in accordance with applicable law, take reasonable remedial steps, and notify affected individuals and regulators as required.

Minors
The Site is not directed to children under 16. We do not knowingly collect personal information from minors under 16. If we learn we have collected such information without required parental/guardian consent, we will delete it.

Your rights (global summary)
Depending on your jurisdiction, you may have rights including:

• Access to and a copy of your personal information.
• Correction of inaccurate or incomplete information.
• Deletion or restriction of processing.
• Objecting to processing based on legitimate interests or for direct marketing.
• Withdrawing consent (without affecting prior lawful processing).
• Data portability (where applicable).

How to exercise your rights and identity verification
To exercise rights, contact us at sales005@fsgexin.com. We may request reasonable information to verify your identity before responding. We will respond within any timeframes required by applicable law.

Jurisdiction-specific notices

• China: China-based users may exercise rights under Chinese law (access, correction, deletion, etc.). For cross-border transfer concerns and compliance details, contact sales005@fsgexin.com or call +8675785432906. We will follow applicable PIPL and DSL requirements for notification, consent, and security assessments.
• European Union / EEA (GDPR): If you are an EU/EEA resident, you have the rights listed above; legal bases for processing may include contract, legal obligation, legitimate interests, or consent. You may lodge a complaint with a supervisory authority.
• California / United States (CCPA/CPRA and similar laws): Where applicable, California residents may request disclosures about categories of personal information collected, purposes for which it is used, categories of third parties with whom it is shared, request deletion, or opt-out of sales (we do not sell personal information). To submit requests, contact sales005@fsgexin.com.
• Other jurisdictions: If your local law provides additional rights, you may exercise those rights as described above.

Third-party links and services
The Site may link to or integrate third-party services (payment providers, social platforms, analytics). Those third parties have their own privacy practices; this Policy does not cover them. Please review their policies before providing personal information.

Changes to this Policy
We may update this Policy occasionally. For material changes we will post a prominent notice and, where required by law, provide direct notice. Please review the Policy periodically.

Complaints and contact
If you have questions or complaints about this Policy or our handling of personal data, contact:
Email: sales005@fsgexin.com
Phone: +8675785432906

Governing law and dispute resolution
Disputes should first be resolved through good-faith negotiation. If unresolved, Chinese law governs and the courts at the Company’s location in China have jurisdiction, unless mandatory law provides otherwise.